Posts Tagged ‘community’

Changing the Way the World Tackles Poverty – Starting with our Own Communities

Tuesday, November 29th, 2011

Acumen Fund Chapter leaders meet during the inaugural 2011 Chapter Leadership Retreat.

An “Aha moment” is an instant of sudden realization where the crux of a problem, or a key insight into possible solutions, becomes clear.  Over the past 10 years, the Acumen Fund community has achieved many such moments, and gathered in November to celebrate their continued exploration of solutions to issues of global poverty.

Timed to coincide with Acumen Fund’s annual Investor Gathering and 10 year anniversary Celebration, leaders of Acumen Fund’s volunteer chapters from the UK, Asia, Middle East, and North America convened on Nov 10th to Nov 12th in New York for the inaugural 2011 Chapter Leadership Retreat.  I was given the opportunity to attend the gathering as a core member of the recently launched BOSTON+acumen chapter. What resulted from the 2.5 day retreat was a heightened sense of inspiration, empowerment, and an increasingly connected community around the concept of patient capital.

At Acumen Fund, there is an undeniable sense of innovation, entrepreneurship, and inclusiveness that is encoded in the organization’s DNA. Conversations with Jacqueline Novogratz, Jo-Ann Tan, and other staff and chapter leaders in attendance revolved around leadership, building a deeper understanding of Acumen Fund’s vision, and scaling patient capital in our communities. In dozens of conversations over the weekend, a handful of fundamental questions surfaced: How can we take the values of Acumen Fund including moral leadership, dignity, generosity and accountability mainstream? How can we serve as a breeding ground for the idea of patient capital in our own communities? As leaders, how can we manage ambiguity and inspire others to contribute to social change?

The strategic alignment of the chapters to Acumen Fund’s vision was directly reflected in the “aha moments” of the last decade. The Investor’s Gathering on Nov 10th showcased snapshots of defining moments through stories and vivid images, depicting the evolution of the last decade of Acumen, the people behind it, the patient capital work, and the field. Lesson #4 of the 10 Things We Know to Be True seemed to encapsulate the vision of the community chapters. “We won’t succeed in the long term without cultivating local leaders, local money, and strong local communities.”

Acumen Fund chapters are self-organized, volunteer-led groups. We provide a platform in our respective communities for spreading Acumen Fund’s principles and its approach to help create a world beyond poverty, and through our activities, we cultivate leadership within our network of volunteers.  Our hallmark event, Dignity in a snapshot (next event is 12/1 in Toronto), is an example of an initiative which brings the community together around Acumen’s values and raises funds to support its mission. Going forward, the chapters are positioned to build local leaders, money, and communities around patient capital. Many chapters are already piloting initiatives to build robust local solutions with potential for long-term viability. The TORONTO+acumen and VANCOUVER+acumen chapters are piloting a venture network to identify a pipeline of noteworthy social enterprises in their communities. The TOKYO+acumen chapter is exploring ways to support a local nonprofit investing in small businesses in disaster-struck northern Japan on measurement frameworks such as GIIRS and IRIS.

As chapter leaders, we aim to take Acumen’s principles and ways of working to create a long-lasting impact on our communities. I look forward to next year’s chapter retreat to exchange ideas and build on our list of aha moments.


Elly Brown is a Project Consultant at Root Cause, a staff writer for NextBillion, and part of the leadership team for BOSTON+acumen, a volunteer-organized chapter supporting Acumen Fund’s mission.

Letter from Jacqueline Novogratz – Fall 2011

Tuesday, November 22nd, 2011

Dear Friend of Acumen,

Read our Ten Year Report.

We are approaching the American holiday of Thanksgiving and there is much for which Acumen has to be grateful, starting first and foremost with our global community that reminds us daily of what is possible. Thank you for being part of it.

On November 9-10, we celebrated our first 10 years with a series of unforgettable activities. Partners, advisors, board members, chapter leaders, and friends from 20 countries came to be part of the two days. First, our Partners gathered for a series of “Deep Dives” to study and discuss what we’ve learned about the role of subsidies in market creation for the poor; lessons from energy, agriculture, and education; leadership; and our failures. Our NY+acumen chapter then hosted a Dignity photo auction with the help of the Nuru Project, and raised $30,000 for our work – many thanks. Judith Rodin, President of the Rockefeller Foundation, spoke at our Investor Gathering as did Seth Godin, entrepreneurs Jawad Aslam and Sanjay Bhatnagar, team members, and fellows.

In the evening, we celebrated with nearly 500 people, a Bollywood flashmob, spoken word poet Sarah Kay, and an exquisite performance from Aaron Neville. We send great thanks to them as well for their contributions. (Click here for a 7-minute video of our community and here for photos of the evening). All of it reminded us how lucky we are to be working on something so much bigger than ourselves, how far we’ve come, and how many miles there are to go.

Take a look at photos from our Investor Gathering and Celebration.

We’ve covered a lot of distance in the past decade. Acumen Fund has approved investments of more than $72 million in 65 companies. Our investees have touched more than 86 million lives and created more than 55,000 jobs. Nearly 50 global Acumen Fund Fellows are emerging as architects of the social sector, and we recently launched our first regional fellows program in East Africa. In collaboration with Google.org and Salesforce.com, we created a metrics platform called Pulse, now in use by over 50 organizations. We’ve also worked closely with others in our sector to establish standards and create the Global Impact Investing Network and Aspen Network of Development Entrepreneurs, industry organizations for a growing field that now counts over 200 organizations. We couldn’t have done any of this without the support of our partners, advisors, board, and team and we are grateful for everyone’s sustained focus and hard work to make it happen.

Watch the video of our ten year story.

And we are just getting started. If our first 10 years focused on proving that patient capital works, our next decade will focus on taking the idea mainstream. We can and must do more to create a more inclusive global economy by combining the ideas of patient capital and moral leadership. We will continue to push outward, to strengthen and expand our investments, and to demonstrate the potential of our approach in key countries around the world.

In the next five years, our goal is to grow our portfolio from $70 million to $150 million, touch the lives of 150 million individuals, scale our successful investments and expand into seven new countries where we can both bring the most and learn the most. Regarding leadership, we intend to train 400 Fellows in our global and regional programs, and to expand from 11 chapters today to 40 in 2015. And we will continue to invest resources in learning and sharing what works and what doesn’t in solving problems of poverty, while having the courage to listen, to fail, and to get up and try again until we find what works.

Read the Ten Things We've Learned to be True

These are such extraordinary times. Think of the Arab Spring, the Eurozone crisis, Occupy Wall Street – everywhere, people are calling for a new kind of leadership. But we are better as a world at naming problems than we are at experimenting, at risking failure, and at bringing forth new solutions. This is why Acumen Fund will focus more deliberately not only on investing patient capital but also in cultivating a growing global corps of leaders. We are lucky to be working with many diverse partners in this endeavor, from the Woodcock Foundation in the U.S. to the Edmond de Rothschild Foundations in Paris, and from KCB Bank in Kenya to JS Bank in Pakistan. We have also partnered with Goldman Sachs’ 10,000 Women Initiative, and are proud to see our fellows delivering parts of their own training to dozens of women entrepreneurs in Kenya and India. The hunger for leadership is growing: we received more than 1,000 applications for ten spots in the coming year’s Global Fellows class.

If one thing has shifted my own understanding of what is possible, it has been the self-organized phenomenon of Acumen Fund Chapters in 11 cities today, including Vancouver, Dubai, Tokyo, and London. We are currently working with chapter leaders to extend parts of the Acumen Fellows’ curriculum into their activities, and to provide them with tools to put the principles of patient capital investing and moral leadership into action within their lives and communities.

Acumen Fund also continues to grow and change as a global organization. It is with profound appreciation that I recognize and thank our Founding Board member, Stuart Davidson, and our Board Chair Margo Alexander for their service. We could not have built Acumen without both Margo and Stuart. Andrea Soros Colombel will step in as our new Board Chair in January, and I look forward to working with her. I also would like to welcome three new board members: Ken Ofori-Atta of Ghana, Thulsi Ravilla of India, and Pat Mitchell of the U.S.

More than anything else, at the end of this first decade and the beginning of the holiday season, I realize how grateful I am to have more memories from Acumen Fund than I can count. I think of times holding newborn babies in bright pink rooms at LifeSpring Hospitals in India, surrounded by scores of smiling new mothers. I think of watching tribal women getting their eyes tested by VisionSpring and seeing the looks on their faces when they realized they could again thread a needle. I remember seeing the first green park built among the new houses in Saiban’s development outside of Lahore. And the awesome feeling of rebirth while standing in the cotton fields of northern Uganda, marveling at how we human beings can be so resilient against all odds.

For all of this and so much more, I am grateful. Indeed, the work of Acumen Fund contains within it the seeds of renewing systems of government and of capitalism. It is work based on the infinite capacity of the human spirit, and it recognizes that we need both markets and government to work together if we are to reach the poor in ways that matter, in ways that reach millions sustainably. Ultimately, the work of Acumen is about creating real, tangible hope in a world dominated by too much cynicism. This hope is not an easy hope, but a hard-earned one based on the highest expectations for what we as a world can do.

For ten years, we have seen glimmers of change, and when we look to the future, we can imagine the glimmers growing brighter. For our part, the Acumen Fund team will do everything in our capacity to bring forth new models of development based on investing patiently but determinedly in companies, leaders and ideas that can change the world. We obviously can’t do it alone, and need you to be part of this.

Please consider contributing to mark our first 10 years here and to signal your support for the next ten. We couldn’t be more excited to continue this work with you. Thank you in advance for all you have contributed and will continue to give to Acumen.

Here’s to a better future that we will create together.

In thanksgiving,

Jacqueline Novogratz

Nuru Project and Acumen Chapters raise $100K and look forward to DIGNITY NYC on Nov 9

Tuesday, October 25th, 2011

When we first met Acumen Fund CEO Jacqueline Novogratz, she asked, “What’s your dream?”

Nuru Project was fresh off the first DIGNITY NYC, a wonderfully successful fundraising photo auction that Nuru Project curated for New York for Acumen in July 2009. We pitched Jacqueline on DIGNITY auctions traveling through other Acumen chapters as they opened around the world.

Eighteen months later, Nuru Project and eight of Acumen Fund’s chapters have passed a major milestone: over $100,000 raised at DIGNITY photo auctions!

After the first New York event, DIGNITY traveled through Acumen chapters in SF, Chicago, Toronto, Dubai, Karachi, DC, Vancouver, and London, with a total attendance of over 1,500 people.

In a recent newsletter, Jacqueline noted the important role their chapters play in spreading Acumen’s ideas. Nuru Project and Acumen Fund’s Chapters are honored to be working towards this mission.

We’re excited to bring DIGNITY back to NYC on November 9th in honor of Acumen Fund’s 10-Year Anniversary. We hope will be New York for Acumen’s largest fundraiser to date.

We will showcase a variety of beautiful prints from renowned photographers that illustrate Acumen Fund’s vision and values. The exhibit will include a number of prints for sale, as well as a smaller number of limited edition prints for silent auction. DIGNITY NYC will be hosted at Studio 450—a beautiful duplex penthouse loft located at 450 West 31st Street.

We hope you join us for this evening of cocktails and hors d’oeuvres and beautiful photos. Acumen Fund’s own Jacqueline Novogratz will be making an appearance at the beginning of the event.

You can buy tickets to the event here.

Dignity NYC
Wednesday, November 9th 6 – 10pm
Studio 450 @ 450 West 31st Street

DIGNITY continues to be a thoroughly collaborative process. Special thanks to:

Aaron Huey, Acumen Fund’s Business Development team, Adam Crockett, Aesha Arif, Agence VU, Akash Trivedi, Aki Kaltenbach, Ali Jamal Jaffery, Alixandra Fazzina/Noor, Ami Vitale, Anissa Kermali Punjani, Anjelika Deogirikar, Ashley Lawson, Aun Rahman, Ben Hudson, Bertrand Meunier/Tendence Floue, Brooklyn Breweries, Carrie Ting, Chicago for Acumen, Chris McAleenan, Christian Als/Panos, Clementine Jagot, Daniel Berehulak/Getty, Daniel Murray, DC for Acumen, Diya Khalil, Donysha Smith, Dubai for Acumen, Emmanuelle Chiche, Erica Dhawan, Erin Little, Erin Trimble, Espen Rasmussen/Panos, Evelyn Hockstein, Farhat Umar, Favad Soomro, Ganesh Kumar, Getty Images, Haroun Habib, Heidi Krauel, Hima Batavia, Jakob Dall, James Whitlow Delano/Redux, James Wu, Jason Tanner, Jason Wallis, JB Reed, Jeremy Higgs, Jo-Ann Tan, Johan Bavman/Moment, Johann Rousellot, Karthik Janakiraman, Kathryn Obermaier/Sombra Projects, Lauren Jolliff, Magnum Foundation, Marvi Lacar/Reportage by Getty Images, Massimo Berruti/Agence VU, Matthew Watson, Meaghan Casey, Mediha Abdulhay, Meher Jaffri, Michael Margolis, Mikkel Ostergaard/Panos, Miranda Franco, Misbah Naqvi, Modernage Photographic Labs, Mohammed Syed, Molly Alexander, Moment Agency, Monica Yeung, Muneeb Ali, Natasha Qamar, Nathan Laurell, Naveed Ahmad, Nicole Orillac, Nina Sharma West, Noor Images, Nuru Project, Olivia Arthur/Magnum, Omri Bloch, Pakistan for Acumen, Palani Mohan/Reportage by Getty Images, Panos, Pauline Nguyen, Peggy Willett, Per-Anders Petterson/Reportage by Getty Images, Pieter Ten Hoopen/Agence VU, Rabia Ahmed, Rabia Sarwar Qari, Randy Olson/Olson & Farlow, Raul Gallego Abellan, Redux, Reportage by Getty Images, Riccardo Venturi/Contrasto, Ryan Blackburn, Salima Rawji, Sara Irshad, Sarah Reintjes, Sarina Cass, Sasha Dichter, Seth Nemeroff, SF for Acumen, Sombra Projects, Sonya Khan, Stefan Mustain, Steve McCurry/Magnum, Susan Meiselas/Magnum, Tanya Rumble, Teru Kuwayama/Basetrack, The New York Times, Theos Stamoulis, TJ Rak, Tomas Munita, Toronto for Acumen, Tyler Hicks/The New York Times, Vancouver for Acumen, Wendy Wecksell, Yasir Arif Herekar, Yasmina Zaidman, Young Professional for Acumen, Zackary Canepari/Panos, Zee Morin.

Java Jolt: Opening the Dialogue for Sustainable Solutions

Friday, September 2nd, 2011

Saiban, an Acumen Fund housing investee in Pakistan

Often we are so inclined towards action, starting something to make a difference in the world around us, that we forget to take the first step – to spark discussion about the issues we want to solve, and encourage debate and dissent necessary to determine the best way to create change.

I realized this when I attended the last of a series of “Java Jolt” coffee chats organized by the Acumen Fund Pakistan office in Karachi a few weeks ago. The initiative, designed and implemented by Huma Haque (Business Development Summer Associate) and Sadaf Rehman (Pakistan Business Development Associate), raised awareness of Acumen Fund’s patient capital approach to investing as well as different social enterprise models in Pakistan, particularly those working in the fields of healthcare and education.

“Sustainable Solutions to Healthcare Delivery” was the topic of discussion that day. Representatives from three prominent healthcare non-profits in Pakistan, LRBT (Layton Rahmatulla Benevolent Trust), Naya Jeevan and The Aman Foundation, gave us a snapshot of the different (mainly donation-based) models their organizations adopt.

All these non-profits are doing some amazing work in Pakistan. LRBT runs state-of-the-art hospitals providing quality and free eye care to the underprivileged. Naya Jeevan provides micro health insurance for the urban poor, and The Aman Foundation offers an ambulance service, community health workers and tele-health services for mother-and-child hospitals.

From the discussion that ensued, I learnt that Pakistan is amongst the most charitable nations, a fact which is rarely highlighted in mainstream media. This altruistic tradition of giving is one reason why donation-driven models dominate the social sector in Pakistan. But this also becomes a barrier to further growth of social enterprises as their work is restricted to the size of the donation pool.

The healthcare sector in Pakistan is still largely underserved even by the development community. The discussion highlighted the following aspects which need to be considered if we want to come up with sustainable solutions:

  • Changing attitudes – Beneficiaries often lack awareness regarding the benefits of services like health insurance – even when it is offered at very low or subsidised rates. This becomes a major hindrance to rolling out that service and making large-scale change. Convincing people to opt for it is the first challenge one needs to overcome.
  • Providing choice, not charity - There is a large number of people in Pakistan who don’t need charity. But their low income (between PKR 8,000 to 20,000) means that they have a poor standard of living, especially with respect to healthcare, housing and water facilities. What they need is more choice and an opportunity to improve their lives.  Currently these needs are being met by what was described as ‘a vast often usurious informal sector’. We need different players to participate and provide a fair system of access to all.
  • Reducing dependency – In order to scale up initiatives to reach millions of people, it is worth exploring how social enterprises can be made financially viable and thus less dependent on donations or pure philanthropy. We need to think in the long-term and on a larger scale.

All in all, this informal discussion was a huge success, serving as a starting point for new ideas and a great platform for identifying socio-cultural barriers that are restricting development. Having looked at these issues from a holistic perspective, I look forward to the follow-up discussions that will further drive the momentum created by this event to find actionable answers and solutions.

Ayesha Hoda is a member of Pakistan for Acumen, a volunteer chapter supporting Acumen Fund.

Launch of the first Jacaranda Maternity mobile clinic

Monday, August 22nd, 2011

Nick Pearson worked with Acumen Fund in Nairobi before founding Jacaranda Health, a social enterprise dedicated to maternal and newborn health in East Africa. Nick discusses Jacaranda’s first mobile maternity clinics below:

Five weeks ago, Jacaranda Health opened our doors to the low-income mothers of Nairobi. In the peri-urban neighborhood of Kariobangi, our nurses, receptionists, marketing staff and our clinical advisor all pitched in to set up the exam rooms, lab tests and welcome tent on the grounds of Full Gospel Church, the community partner who hosted our mobile clinic for the day.

Photo by Emily Puckart

Our first antenatal patients walked in off the dirt road as soon as the gates were open, and the day brought us more patients than we could see in a single day — we had to reschedule several women for future dates. In the weeks since, we have rotated clinics among our seven community partners, and have been fine-tuning our clinical processes, testing different marketing approaches and doing focus groups with patients to improve services – all working toward our goal of creating a scalable, cost-effective model of maternity care for urban mothers.

A few highlights for us:

We are reaching the women we intended to, from a single mother of 17 getting her first medical visit 36 weeks into her pregnancy, to a mother on her fourth pregnancy who had experienced preterm labor and didn’t know where she should plan to deliver.

Our systems and protocols are working. We’ve been putting to test the application that lets us create medical records by mobile phones, our inventory management system and our clinical and emergency protocols. And they’re working: Our patient data is at our fingertips. Patients have successfully been referred to partner facilities for complications and delivery, and are already returning to us for postnatal care. Meanwhile, our partners from Harvard’s School of Public Health are progressing quickly on their baseline evaluation that will enable us to measure and report on our impact.

Integrated care works. Our patients get a truly one-stop antenatal visit, with every step from beginning to end — history taking, counseling, physical exams, lab tests, and birth planning — done by our nurses in the exam room. This integrated service means less wait time and continuity of care from a single provider. Our patients love it, and it’s clearly paying off in terms of patient retention. Our nurses have loved it too: One said that in her previous jobs, she had never been able to treat a “whole patient.” Overall, our nurses are responding well to the job’s mix of autonomy, training, emphasis on customer service, and involvement in quality improvement and problem solving.

Patients are sticking with our services. One of the big tests came last week, four weeks after the first clinic day. Would the women who’d come to the clinic on our first day come back for the antenatal follow-up visits that we’d recommended? Ten out of 11 of them showed up and paid full price, a level of customer retention and satisfaction that even surprised us. Our clients are pushing us hard to get our first fixed clinic up and running so they can deliver their babies with us, and our feedback forms so far show 95% of customers giving us 5-stars for patient satisfaction. As much as any of our clinical and technology innovations, this customer satisfaction is what will change the way that maternity care is delivered in Africa.

These are still early days and there are plenty of challenges ahead, but we’re optimistic based on what we’ve seen so far. We’re moving quickly toward launching our next clinic — the fixed facility that will provide deliveries. We are also starting a blog to record the thinking behind our business and our experience providing maternal healthcare in east Africa. We hope you will come back to learn more about our progress.