Posts Tagged ‘India’

Summer Spotlight: How to Deal with the Police in India

Wednesday, September 1st, 2010

Typical scenery in Bihar

A few weeks ago, I traveled to Patna to visit Husk Power, an Acumen Fund investee, with Acumen Fund’s Energy Portfolio Manager Karthik Chandrasekar. Husk Power is in the business of setting up mini power plants in Bihar, one of the poorer and more populous states along the Indian rice belt. I’d been spending the summer working on the energy portfolio and was excited to meet the Husk entrepreneurs. These were the guys who figured out how to roll out mini electric utilities in a state where close to 85% of the population lived in rural villages. It was a good trip, and in retrospect, I think I learned a few new (and useful) things.

One day, we were riding in a car with Gyanesh Pandey, CEO of Husk Power, when a very bored-looking policeman pulled us over and asked us to show him our vehicle registration papers. Our driver gave him our papers, which were photocopies, because in India, nobody keeps originals in their cars. The officer wasn’t satisfied. He didn’t want photocopies. He wanted money: 9,000 rupees in cash. If we paid him, he’d let us go, and if we didn’t, well, we just never asked. Unsure of what to do, we sat and waited in the stifling heat of the car. Then, for the next half hour, we watched Gyanesh and the policeman, in between long, drawn-out pauses, have a go. From what I could piece together (given my limited understanding of Hindi and the general confusion I was feeling at the time), the dialog went something like this (I think):

  • Policeman: I want my money.
  • Gyanesh: I got no money, but I’m happy to drive to an ATM with you and get you some money, but you need to write me an official receipt.
  • Policeman: I’m not driving anywhere. But I like you, so I’ll give you a discount. I want some money.
  • Gyanesh: On any other day, I’d pay you. But today, I’m with my Chinese business associate [then he points at me!] and it would be very shameful if he saw me paying you money. Think about how bad this would look!
  • Policeman: Oh snap. [long pause]  Fine, just go.

In the aftermath, I asked Gyanesh and Karthik to explain their police strategies to me. They agreed that when dealing with corrupt law enforcement officers in India, one should never give in, but must be prepared to spend a lot of time hanging around. If one simply hangs around long enough, then sooner or later, the policeman will realize that his time would be better spent extracting income elsewhere. He was, after all, a businessman, and businessmen have their own businesses to run.

At Acumen Fund, there is a tradition where team members are sometimes asked to share ‘Aha!’ moments, brief stories about the things that stood out or inspired us over the past week. So when we returned to Hyderabad, I told my policeman story during one of our weekly staff meetings. It was good to hear the reactions of the team. One person commented on how Gyanesh seemed completely prepared in advance to be patient in such a difficult situation. He was street smart, but more importantly, made it a point never to cave in to the corrupt demands of the police officer. Another person pointed out that ‘hanging around’ is what so many of our entrepreneurs have to do in order to avoid paying bribes. As a result, investors needed to be patient and expect results over the longer term. At least one other person swore that ‘hanging around’ also worked on policemen in Tamil Nadu.

For me, the experience highlighted the unexpected challenges of operating in rural parts of India.

Ken Lee is a student at Columbia University’s School of International and Public Affairs pursuing his Master’s in International Affairs.  This summer, he was working on the energy portfolio in Acumen Fund’s India office.

The Summer Spotlight series features posts by Acumen Fund Summer Associates from around the world.

Photo of the Week from Yehia Houry, Acumen Fund Fellow

Wednesday, August 18th, 2010

Photo Credit: Yehia Houry

Most people know about Dharavi, the largest slum in Asia: National Geographic documentaries, Blockbuster movies, “Reality” slum tours, Harvard case studies, you name it. But how many have heard of Pratap Nagar, Golibar Rd, Mahim Creek, and Kamathipura? All slums in Mumbai which remain unnoticed to the outside world.

With 55% of the city’s population living in slums, which barely cover 5% of the city’s land, these jam-packed communities are subject to many problems, affecting water, sanitation, hygiene, housing and electricity, to name just a few. These poor human living conditions and an absolute lack of basic services make people much more prone to diseases and accidents.

That’s why Dial 1298, one of Acumen’s investees in India and the first reliable ambulance and emergency medical response service in India, has initiated a pilot program for a community of 50,000 people in Kamraj Nagar, one of the many ‘forgotten slums’ of Mumbai. With the help of our two partners, SNEHA, an organization that empowers women and children within slum households, and LIHS, experts at providing life support and EMS education in emergency situations, we are providing emergency health training for young community leaders in the slums, and will soon start placing ambulances locally for awareness and education. This project, whose initial research was conducted by Acumen Fellow Joanna Harries, will pave the way to a cost-effective customized BPL (below the poverty line) marketing plan that would be financially self-sustainable.

This picture was taken during one of our trainings, when a little girl saw the commotion around the bright yellow ambulance and decided to join in the fun. The 1298 poster behind her was actually grabbed from my bag and put up on the door by one of the health center volunteers who got really excited at the prospect of finally having a reliable ambulance service in her community.

The harsh infrastructure conditions in these slums do make me realize just how difficult it is for an ambulance to reach a patient within the “golden hour”, the span of time crucial for his survival. But I would like to believe that having a vehicle parked closer to the community and conducting as many emergency training sessions as we can afford to, coupled with a customized marketing campaign aimed at creating a paradigm shift in people’s minds about a reliable ambulance service affordable to everyone, will make a difference. We are off to a slow, but steady, start.

Yehia Houry is a Class of 2010 Acumen Fund Fellow who has spent the past 9 months in Mumbai working with Dial 1298.

The Potential of Cross-Investing in India and Pakistan

Monday, August 2nd, 2010

Photo Credit: Kuni Takahashi for The New York Times

As an Acumen Portfolio Manager in Pakistan, I was really interested in this article that ran recently in the New York Times. Considering some of Acumen’s investments in Pakistan, particularly those in the agricultural sector like Jassar and Micro Drip, I think one key point mentioned in this article is that 40% of water is lost even before it reaches the roots of a plant. This fact points to the importance of efficient irrigation solutions. The role of the private sector becomes elevated when you have the opportunity to introduce innovative solutions to minimize water wastage, such as the example of drip irrigation. While these solutions can delay the inevitable need for more water, the political and legal battles will need to be fought at international forums to settle the dispute.

In my view, if only Indians and Pakistanis are allowed to invest across the border, it would create a powerful vested interest in each of the two nations that would be sensitive to the prosperity of the ‘other’, and that would allow us to view success and wealth-creation as a shared goal rather than a mutually-exclusive one.

Noor Ullah is a Portfolio Manager in Acumen’s Pakistan office.

New Husk Power Systems Video: Dreaming of a Brighter Future

Wednesday, July 28th, 2010

Raghunath Prasad Chauhan is from Tamkua village in one of the most remote corners of Bihar, India. Tamkua, which means “well of darkness,” is one of the first villages that was electrified by Husk Power Systems, a company that provides a very real alternative source of energy in a state that is electricity-starved and one of the poorest in the country.

This is the first time Raghunath is getting electricity. He now has dreams of educating his four children and hopes that his son becomes an engineer and finds a good job. The Tamkua market now comes alive at night and children from villages like Tamkua gather under the lights in ready and study in groups. The incidence of theft and snake bites has also been reduced because the area now has power. This company, that lives by the vision ‘Power to Empower,’ is creating believers out of people who never thought that they would have access to electricity.

Watch the video on Acumen’s website and learn more about Husk Power Systems.

Karthik Chandrasekar is an Acumen Fund Energy Portfolio Manager based out of our Hyderabad office in India. Karthik is always on the move looking for entrepreneurs bringing renewable energy solutions to the poor. Follow him on Twitter – @quickgunmurugun .

Photo of the Week from Rob Katz, Portfolio Associate

Tuesday, July 27th, 2010

Installing GEWP Lines

Here at Acumen Fund, we often refer to the direct social impact of our investments: number of bednets soldhealthy babies deliveredseeds sownmicrofinance loans disbursed, etc.  But there are secondary impacts to Acumen’s investments, too – most notably, employment.

I snapped this photo of a young man, whose name I didn’t catch, taking a quick break at the end of a long day installing a Global Easy Water Products drip irrigation system.  I visited the farm, a 4-hour drive outside Aurangabad, last May, as the thermometer topped 45 degrees Celsius.  Despite the heat, farmers like Ramakrishnan Mahajan must quickly sow their fields and set up their irrigation systems during a short cotton-planting window – which is why he asked his GEWP sales rep to hire a group of six local farmboys to lend a hand.  Each of the boys – including the one pictured here – earned 200 rupees per day over 2 days of work.  For those keeping track at home, that’s about USD $4.50 per worker, per day.

Since 2003, Global Easy Water Products reports that its customers have paid for more than 410,000 man-hours of installation labor.  At rates similar to what Mr. Mahajan paid his crew, that’s more than USD $225,000 of employment income being plowed back into the local economies of Maharashtra, Madhya Pradesh, Gujarat, Andhra Pradesh, Karnataka and Tamil Nadu.

Now if only this worker had a bottle of clean, fresh WaterHealth International branded Dr. Water to cool him down after the work was done…but that’s the subject of another photo for another day.

Rob Katz is a Portfolio Associate at Acumen and co-founder of NextBillion.net.

The Photo of the Week series features images chosen by Acumen Fund staff and community members — favorite photos they’ve taken in the field or pulled from the archive. Look for it every Tuesday.