Posts Tagged ‘Kenya’

Summer Spotlight: It’s Not About Redefining Standards, It’s About Providing Choice

Thursday, September 2nd, 2010

A pit latrine inside a free public toilet facility in Limuru Town

“Mwambie asiingie huko!“ screamed the woman in the marketplace, Swahili for “don’t let her go in there!”.  The “her” she was referring to was me and the “there” was a public toilet. After stepping into the facility, which was a local municipal toilet, I realized the concerns of the woman, and almost instantly wished I had heeded her warning. I had seen a few government facilities in Nairobi before but the uncleanliness and stench were beyond anything I had previously experienced.  My colleague at Ecotact, Rehema, and I were on a tour of some of Ikotoilets’ competing facilities as part of a larger project to create procedures around the site selection process for Ecotact. This particular incident took place in the main marketplace in Limuru Town, about one hour outside of Nairobi.

The site that had been selected for an Ikotoilet facility in Limuru Town was near the main market area, where hundreds of people gathered everyday to sell spices, maize, grains and fruit. We were on a quest to understand whether it made sense to place an Ikotoilet facility in this area and to identify what factors made a “successful” facility in order to create a process to prevent entering failing localities in the future. Ultimately, the guidelines we created looked at factors ranging from the number of competing facilities within one kilometer of the proposed site and the foot traffic around it to the accessibility of water lines and the political support of the municipality.

Out of the 16 facility visits we completed, which included locations such as Nakuru, Machakos, Uhuru Park and Railways, we were able to start piecing together exactly what commonalities existed in the more successful facilities and what criteria we needed to include in our diligence process when choosing locations. Through our visits we found that the most meaningful insights came not necessarily from the council and municipality members we were working with, but rather, from the average person who worked, lived or transited through the location we were considering. In Nakuru, it was only through asking women sitting on the side of the street and men working at the nearby repair shop that we learned that there were two free facilities- one in a nearby marketplace and one behind a carwash, within 100 meters of where we were considering putting an Ikotoilet facility. The councilman was surprised to learn of this as they were not official, public facilities and he was not aware of their presence.

What was even more interesting was how people reacted to using these public facilities – although they were not in the best conditions, they were free and a large portion of the people we spoke to said they would opt to use a dirty facility for free rather than a clean one for 5 shillings. Of course in areas like Limuru Town, where the alternative was abhorrently dirty, not just unclean, they were willing to pay the 5 shillings. This made me reflect on the concept of dignity and at what point the cost outweighs the benefits of dignity.  At Acumen, we constantly talk about the importance of providing people with a sense of dignity, so I was surprised to find so many choosing to continue using the free facilities. However, I realized that dignity doesn’t necessarily stem from using a cleaner toilet – it comes from the fact that the members of the community have a choice of which facility to use.  They can decide their own standards and don’t have to use a dirty toilet because there is no other option. I realized that our role can only go so far as providing an alternative and allowing people the opportunity to redefine their standards because if it went any further, we would destroy that which we worked so hard to create: dignity, self-empowerment – choices.

Rabia Sarwar started Acumen Fund’s volunteer chapter in Dubai. This summer, she spent four months in Acumen Fund’s East Africa office in Nairobi working with Ecotact and recently returned to Dubai.

This concludes the 2010 Summer Spotlight series featuring posts by Acumen Fund Summer Associates from around the world.

The exterior of an Ikotoilet facility

Photo of the Week: a Shopkeeper, a Community Leader, and a Role Model

Tuesday, August 31st, 2010

In 2006 I visited Kenya to look for water and sanitation deals, back when I was managing the water portfolio. It was on this trip that I first saw David Kuria’s prototype for pay toilets in the slums, which he eventually turned into Ecotact. David took me to a community he had been working with for over a year and introduced me to a community leader who carried himself as though he were the mayor of the village. He was dapper in his mustard polyester dress shirt and pants, and he proudly showed me all the investments his community had made in improving water and health services with revenues from a pay toilet that David Kuria had built with them. He showed me this water stand, pictured above, as well as a small clinic, to which they had added a maternity ward and HIV/AIDS diagnostic center. The sense of ownership and pride that he and members of the community felt was palpable.

I remember wanting to get a picture of him that would somehow highlight the impact of true leadership on a community, but he was always moving so fast, and wasn’t the type of person to pose in front of something and take credit for it. Everything that this community had built had come from revenues they generated from their own pay toilet, and from the work of the community to build the things they needed. I managed to get this photo of him at the water stand, but you can almost see the reluctance on his face. At the same time, I think you can see his seriousness and determination as someone who is committed to improving a community facing tremendous challenges. He is a local shopkeeper, but he is also a community leader, a role model, a reason to believe that what people want more than anything is to solve their own problems and, if possible, help others in need.

Yasmina Zaidman is the Director of Communications at Acumen Fund.

Photo of the Week from Aden Van Noppen, Portfolio Associate

Thursday, August 26th, 2010


“Develop a seamless web of deserved trust”—this was the expectation set in motion at the beginning of Acumen Fund’s Portfolio Gathering in May. When we brought the CEOs of our portfolio companies together for the first time in five years, the goal was to facilitate an environment of deep peer to peer exchange across the portfolio. In doing so, we developed a web of trust that extends beyond geographies and sectors, and we stretched our concept of the value that we, as investors, can bring to the companies in our Portfolio.

Back in 2005, 11 entrepreneurs, 7 Acumen staff from New York (our only office at the time), and 4 partners and advisors met in Bellagio.  Five short years later, the Acumen Fund family looks quite different—this time 30 entrepreneurs, 20 Acumen Fund staff (just from our Portfolio team) from 4 offices (New York, India, Pakistan, and Kenya), and 21 partners, advisors, and board members came together in Nairobi.  This photo—taken during a lighthearted moment during our visit to Jamii Bora, a recently exited housing investment in the outskirts of Nairobi—captures this truly global nature of our growing community.

As the residents of Kaputei Town welcomed the group, they literally connected us in a human chain of Americans, Indians, Pakistanis, Kenyans, South Africans, French, British, entrepreneurs, investors, newly established homeowners, advisors, donors, and board members.  While it admittedly felt goofy at first (and disorientingly similar to the popular Bar-Mitzvah dances of my 7th grade existence), we quickly set aside our feelings of awkwardness and embraced this joyful gesture of welcome from the Jamii Bora community. It wasn’t necessarily Jamii Bora’s intention, but I couldn’t help but notice that this cheerful welcome physically mirrored the sense of interconnection we were working to foster across our portfolio.

The Portfolio Gathering reminded us all of the wealth of knowledge that exists within our community and of the value that Acumen Fund can add simply by connecting them to each other. It can be so easy to think of our companies in isolated boxes, but this misses out on a massive opportunity. Acumen Fund is like a laboratory with each company producing unique lessons that can benefit the rest—it would be a shame if we neglected to create a platform for them to share with each other.  When I look at this photo, I am reminded of that.

Summer Spotlight: Delivering Goods to the Lowest Rung of the Socio-Economic Ladder

Friday, August 6th, 2010
Ecotact Visit

A field visit to Nakuru, Kenya, one of the proposed sites of new Ecotact pay-per-user ‘Ikotoilets’.

I vividly recall growing up in a rural part of Central Kenya, a thin shy boy (an undoing which I’ve been trying to shake all these years!) and waking every morning before the break of dawn and walking barefoot several kilometers to school. At Kianjeneni Primary School, we scooped out drinking water with our jerricans from Karia, a small dam which we shared with a diesel powered generator pumping water to a neighboring coffee milling factory. We did this in earnest, oblivious of the effects of the consumption of untreated and contaminated water. My weekends were spent either grazing my father’s cow or tilling the land and we would be rewarded with bumper harvests safely tucked away in the granaries.

The farming methods and inputs employed were localized, for example maize, beans and other crops from previous harvests were used as seeds for the new season, and the use of organic ferilizer (made by heaping several layers of maize stalks and other farm material and sandwiched by wood ash). Our energy sources came from paraffin and firewood, which was scarce even then. Today societies have been transformed as technology improves, easing communication. However, life is tougher today due to low food security which is traceable to reduced crop yields because of the vagaries of the weather, land overuse and inaccessibility of inputs that lead to higher rates of rural-urban migration.

I have been working at the East Africa office mapping out the energy sector- solar BoP distribution and biogas as well as conducting business plan reviews, financial analysis of projections and performing desktop research as part of the initial deal filter process. A large untapped market of renewable energy (RE) still exists, but most initiatives are driven by misconceptions about the BoP consumer.

A clear understanding is needed: how do you integrate your branding campaign with the nature of this consumer segment? For example, you cannot sell on the premise of pollution or environmental concerns. My upcountry neighbor, Mama Jerotich, cares little about the smoke that has been billowing from her roof for years and its effects on her health. The approach of suggesting substituting your routine energy needs (kerosene, firewood) with a one-off investment in biogas or solar LED light will not increase the uptake.

Opportunities do exist around  building a well-funded marketing campaign that will be a success with the locals (e.g. liaising with agriculture extension officers during field visits) and selling the goods as aspirational – an understanding from the end user’s perspective. However, there exist lots of challenges with some RE technologies. After visiting farmers who have installed biogas and analyzing their profile, it is quite clear to me that biogas, even with an embedded subsidy component and ready financing, is hard to scale up and is a product for the middle income segment.

A recent interesting article argues that thriving clean energy ventures are driven by more than lust for profit. I have met very few entrepreneurs who have been bitten by the social entrepreneurial bug. I had an opportunity to interact with Skylink Innovators (winner of the Ashden Awards and Bid Network Business Plan Competition). The tenacity and determination of Agnes, a director, complements very well the technical engineer Kinoti. It was amazing to hear their many innovative ideas including firing bricks using rice husks which would employ thousands of jobless young people. They have in place a staggered paying system on installations. In three years, they have managed to install over 200 biogas plants, most of them in households, which is no mean feat. The biggest challenge is to arouse more of these entrepreneurs, who are ready to follow that narrow path – trading off higher margins for greater humanity impact. This path is closer to a calling.

Martin Theuri is an MBA student at the University of Nairobi’s School of Business. While not in class, he also runs a start-up consulting firm proffering financial solutions to SMEs and NGOs. Prior to that, he was a Research and Corporate Analyst at NIC Capital Investment Bank.

Photo of the Week from Jacqueline Novogratz, Founder and CEO

Tuesday, August 3rd, 2010

This is a picture of me hugging Mama Hamza.  Mama Hamza is a remarkable woman who lives and works in the Kibera slums.  She’s been a businesswoman for decades and has successfully raised her children - and is raising her grandchildren – through hard work and sheer discipline.  A few years ago, she realized the community needed a center where it could gather, and provide classes and a safe space for women’s groups.  She started the Mchangayiko Women Self Help Group and it has become a central gathering place in Kibera.

This picture was taken on the night of The Blue Sweater Challenge, a business plan competition in which one of Mama Hamza’s daughters qualified for a loan to start a new business.  The night was filled with energy and enormous aspiration.  You could feel it in the air, and I think that sense of hope and aspiration and solidarity and love is reflected in this strong embrace between two women of different times and places.

Once, Mama Hamza said to me publicly, “I am just like you. I have the talent and skill to lead on the international stage, and I want to do that.  But I have so many children and grandchildren and I need to take care of them.

You see, it is so hard to balance what I have to do here in the community with what I want to do out there in the world.”

I told her we were meeting at the crossroads of one of the most common predicaments of being a woman, regardless of race, nationality or religion.

Balance eludes all of us, and those who are trying to change the world may struggle the most with maintaining some kind of equilibrium.  I love this picture because it shows two women from different places bound by understanding and a shared commitment to Kibera and to releasing the energies of all people, whether they live in New York City or the Kibera slums.

I feel blessed to know her.

Jacqueline Novogratz is the Founder and CEO of Acumen Fund.

The Photo of the Week series features images chosen by Acumen Fund staff and community members — favorite photos they’ve taken in the field or pulled from the archive. Look for it every Tuesday.