Posts Tagged ‘Social Enterprise’

Two Markets

Wednesday, August 4th, 2010

Sasha DichterI’ve just finished reading Michael Lewis’ The Big Short.  I’m a big Michael Lewis fan so I’m not surprised at how much I enjoyed it (though Lewis’ Moneyball is still at the top of the list for me, especially for anyone who’s interested in using data to make high-stakes decisions – I know you’re out there!!).  If you care about markets and the workings of the global economy, I’d say you should run out and read both The Big Short and Too Big to Fail by Andrew Ross Sorkin.  Yes, both tell like soap operas, but I know I wouldn’t have slogged through all the subprime bond arcana without a good story and a healthy crop of heroes and villains.

The dispiriting picture Lewis paints is one of huge firms who make the rules by which they make money, and nearly impotent oversight bodies (the ratings agencies) who abdicated responsibility.  So, for example, in the run-up to the subprime mortgage crisis, the ratings agencies knew much less than Wall Street (whose main players, in turn, knew much less than they should have) when rating subprime paper; Wall Street firms primed the pump with stories of “low-risk” and “uncorrelated” assets (CDOs) that, as we all now know, were incredibly risky and incredibly correlated; and for many years, Wall Street firms seemed to have enough power over information and prices to create fictitious profits that led to real bonuses the likes of which we’ve never seen.

And of course I’m reading this all a week after the initial public offering by SKS, the first IPO for a microfinance organization in India, about which debate raged online last week .

What has struck me as I follow the SKS debate and then end my days reading about synthetic subprime mortgage bond-backed CDOs, is this: if we are going to forge a new kind of capitalism, one that helps create a world beyond poverty and one that leverages markets but is not beholden to them, the we are going to have to become exceptionally adept at understanding two highly sophisticated, often opaque markets:

  1. The economy of the poor (rural and urban both), who manage money and risk and make sophisticated tradeoffs every day about the simple act of survival (for which Portfolios of the Poor is in my mind the right starting point, but then we need to spend real time in these markets to really understand much of anything);
  2. The economy of the rich, not just to understand how capital moves (though that’s important), but also to understand what “real markets”, the most sophisticated markets in the world, really look like.

More often than not, I think we fall into the trap of grossly oversimplifying both of these markets – we paint the same pictures that were drawn for us in Microeconomic textbooks and imagine stylized, efficient markets with the greater good, magically and invisibly, created for all.  Yet the more I understand how the most sophisticated markets function, the less convinced I am by stories that end with “and then market actors will come in and scale and efficiency will follow.”

I don’t know what the SKS IPO means.  No doubt it is an important and potentially very positive step.  We want people to be competing for the business of poor borrowers (and, hopefully, eventually savers).  We want competition to bring prices down and we want the best organizations to have the capital on hand to scale.  But it also could be that microfinance is the next subprime mortgage crisis, an edifice built on the backs of a different set of poor people (this time in the developing world).  If that is the case then one possible outcome is that some people will get very rich and others – the most vulnerable – will end up holding the bag.  Most likely the answer is somewhere in between, and I believe to steer us towards the most positive outcomes we need to sharpen our pencils and bring more sophistication to how we characterize markets for the very rich and the very poor, since increasingly these two will intersect in the coming years and become increasingly interconnected.

My ultimate dream is that, armed with a clear-eyed, sophisticated understanding of how both of these markets really work, we will find a way to bring in capital with a purpose from a class of investors that sees economic return as part of a larger set of returns that they create with their capital.  (This may and probably will involve lower economic return that incorporates higher social return).  It’s going to need to be both/and (social/economic), not either/or.

This post originally appeared earlier this week on Sasha Dichter’s blog, where he blogs on generosity, philanthropy and social change.

Sasha Dichter is the Director of Business Development at Acumen Fund.

Three Questions for Dan Heath

Monday, July 12th, 2010

SwitchWe first heard Dan Heath speak at the Fast Company Awards in 2008. That year Acumen Fund was nominated for the Social Capitalist Awards, and Dan was talking about his new and (at the time) relatively unknown book Made to Stick, co-authored with his brother Chip. His words and ideas resonated deeply with us and everyone in the room, and so it came as little surprise when Made to Stick went on to become a bestseller, earning its place as a classic in its genre. We’ve been huge fans ever since, eagerly anticipating each new issue of Fast Company for the brilliant column by the Heath Brothers, and returning time and time again to the wisdom and unforgettable stories from Made to Stick and their latest bestselling book Switch .

Recently, Dan and Jacqueline decided it would be fun to swap short Q&As. Three questions each. You can read the three questions posed by Dan to Jacqueline on the Heath Brothers website here. Below are the three questions posed by Jacqueline to Dan.

What are your thoughts on how Dan and Chip’s’ principles apply to Acumen’s work?

JN: You talk about finding the “bright spots” (identifying the things that seem to be working) as one of the first steps on the road to change.  I imagine that finding these bright spots and interpreting them is sometimes harder than it looks.  For the best organizations you’ve seen, how much is this an analytical versus an intuitive process?

DH: Let me give a bit of backstory on “bright spots” for those who haven’t read Switch. Psychology tells us that we’re wired to look at the negative. When we want change, we tend to obsess about all the problems we’re having and we try to come up with solutions for them. But, in times of change, there may be many things that aren’t working, so that “problem focus” is a recipe for paralysis. Instead, we need to find the bright spots—that is, the early signs that things are working. Once we’ve found the bright spots, we can clone them. For instance, say you’ve got a troubled relationship with your teenager. Rather than obsessing about the difficulties, ask yourself, when was the last time the two of you had a really healthy interaction? That’s your bright spot. What was different about that moment? (Were you talking at a different time of day? Different place? Different conversation topics?) If you can figure out what conditions made your bright spots possible, you can reproduce them.

The same is true for social enterprise. Jerry and Monique Sternin made a career out of solving seemingly intractable problems—child malnutrition in Vietnam, sex trafficking in Indonesia, gang violence in New Jersey—by focusing on the practices that were already working, and then scaling those successes. (Interested readers should check out the Sternins’ essential new book, The Power of Positive Deviance.)

Sometimes you can use data to find bright spots. The Sternins, in particular, made data-gathering a priority. But other times, it’s not possible—it would be difficult, for instance, to collect data on your relationship with your teenager. Whether your process is analytical or intuitive, the important thing is to direct your attention to the things that are already working, in spite of the problems. (For a longer treatment of this issue, here’s an excerpt from Switch about bright spots.)

JN: One of our biggest questions at Acumen Fund is how to switch the thinking in aid from one of giving handouts to creating a mindset of the dignity and capability of every person on earth – no matter what their income.  What might we do better to catalyze that new way of thinking?  What are the things we can do and say to make people resolve to effect changes in ways that matter, ways that, well, stick?

DH: Here’s the problem: I think many of us think of “The Poor” as this homogenous, pitiable group. We imagine them as if cast by Sally Struthers, lying on the side of the road, begging for their next meal, swatting flies away from their faces. What I loved about your book—and also another eye-opening new book, Portfolios of the Poor—is that we get a more 3-D portrait of the poor. We meet people making a dollar or two a day who create strict household budgets, who save money in multiple ways, who take loans from banks and loan out money to neighbors. People with rich, complicated lives. People who are happy. (Do we need people to be miserable to be deserving of our help?)

The poor don’t need our pity, they need our business and our investment and our ideas. They need to be treated as moral equals. I’m actually very optimistic that this message—your message—will stick. One “trait” of an idea that helps it succeed is unexpectedness, and I think there’s plenty that’s unexpected in your message. Many of us have had such a one-dimensional view of the poor for so long that the reality of their experience—and the reality of their needs—will surprise and motivate many people.

JN: We spent so much time – and our educational institutions drill in the notion – working on the Rider (the analytical). At Acumen Fund we talk a lot about “moral imagination” which is the power to see things from another’s perspective and literally to walk a mile in others’ shoes.  How do we all get better at tapping into our Elephants (our emotional selves)?  More specifically, how can we teach others to do this?

DH: When we change, it’s almost always because of a feeling. There’s a spark of emotion—desire or fear or hope—that motivates us to move. We rarely learn our way into change, encountering a set of facts so convincing that we leave our past behaviors behind. Feeling comes first.

John Kotter says that change tends to happen in a three-step pattern: People SEE something that makes them FEEL something that leads them to CHANGE. SEE-FEEL-CHANGE. Here’s what I would challenge Acumen and its brethren to do: Make it possible for us to walk a mile in the shoes of the poor. Not for fundraising purposes or for heartstring-plucking purposes, but for the purpose of “moral imagination,” as you say.

I don’t know what form that could take—audio interviews a la StoryCorps? Videos that show a “day in the life?” Daily journals posted online? Regardless of the format, I think your goal is 100% right: I believe that if we can create empathy for the poor, as they really are—full of dignity and talent and promise but hampered by a shocking lack of opportunities, relative to our own lives—then we can’t help but do something to help them.

SF for Acumen Event: Social Enterprise from Scratch

Friday, July 9th, 2010

SF for Acumen and SOCAP10 Event at The Hub

When we started Acumen’s San Francisco chapter last fall, we knew we wanted to do something that had a distinctly Northern Californian flavor. So we took a page from Silicon Valley’s tech community and held a pitch night last month where five emerging social enterprises gave their best business plan presentations to a panel of Bay Area venture capitalists and veteran entrepreneurs like Premal Shah of Kiva.

More than 200 people came to see entrepreneurs like Shah and Leila Janah of Samasource share the lessons they learned from building their nonprofits from the ground-up.

Whether facing cost constraints, building a new brand in an unknown market or creating traction in an online marketplace, all of the speakers shared a common commitment to approaching long-standing problems with innovative technology solutions. It was an incredible opportunity to hear from individuals who are so boldly championing social enterprise as a solution to the economic and social disparities endemic to global poverty.

The second half of the event was dedicated to showcasing some of the pioneering social entrepreneurship happening in the Bay Area through a VC panel and social entrepreneur pitch session.  After sharing her experience working with D.light in India as a 2009 Acumen Fund Fellow, Heidi Krauel graciously moderated the VC panel and pitch session. Each social entrepreneur was given five minutes to pitch their business models to the VC panel and then responded to five minutes of Q&A from the panelists.  The social entrepreneurs’ pitches – spanning businesses in microfinance, water, cleantech, international development and web – underscored the incredible level of commitment it takes to launch a social enterprise.  Their excitement and dedication was truly inspiring. We hope the critical questioning from VC panelists Wes Selke of Good Capital, Beaudean Seil of Hunstman Gay Capital Impact and Esther Park of RSF Social Finance, will help them refine their business models as they work to build their organizations.

SF for AcumenSF for Acumen

We partnered with Hub Bay Area and SOCAP10 at the Hub’s new downtown SoMa location. Just a few hours before the event, the Hub was still buzzing with activity with members dispersed throughout the 8600 sq. ft. of communal workspace. But, by 6 p.m. the Hub’s staff had expertly transformed the interior from a sea of modular work islands, designed to foster radical collaboration and idea flow, into an event space soon to be filled with 200 attendees. The wine was flowing courtesy of our sponsors Y&B Wines and The Bubble Lounge.

Following the pitches, we were thrilled to be approached by other social entrepreneurs interested in similar events in the future. For us, this was a true measure of the event’s success.  We hope Social Enterprise from Scratch is just the beginning of SF for Acumen’s potential to serve as a resource and inspiration for our community.

Join SF for Acumen and Nuru Project for DIGNITY, a photo auction and exhibit benefitting Acumen Fund. The event will be held on Saturday, August 7th at Gallery 16 in San Francisco, and will feature 30 prints by renowned photographers for auction.  All tickets include open wine/beer bar and hors d’oeuvres, and proceeds from the event will support Acumen Fund. Register here.

Mediha Abdulhay and Kim-Mai Cutler are co-leaders of the SF for Acumen chapter. They organized the Social Enterprise from Scratch event at Hub SoMa in San Francisco in June 2010. Learn more about SF for Acumen on our Community site.

San Francisco for Acumen Social Enterprise Event, June 17

Monday, June 7th, 2010

Hey San Francisco!

Next week, join San Francisco for Acumen Fund and SOCAP 10 for an exciting discussion featuring social enterprise veterans, start-ups and social venture capital firms.  Kiva, Samasource and Naya Jeevan will share their expertise with budding entrepreneurs.

SF Acumen Fund SOCAP Event

Event Details
Date: June 17, 2010
Time: 6:00 pm
Location: The new Hub SOMA, 2601 Mission St., #400, San Francisco, CA 94110
RSVP: http://socentfromscratch.eventbrite.com/

Vote for Social Entrepreneurship in Google’s Project 10 to the 100

Tuesday, October 6th, 2009

As part of Project 10 to the 100, Google has identified Social Entrepreneurship as one of the top 16 ideas that could change the world.  Now they are asking for you to vote for the idea they should support with up to $10 million in funding.

If you believe in a solution to poverty that works and provides dignity not dependence, I hope you will join us. By taking a few simple actions, you can make a huge difference.

  1. Vote for Social Entrepreneurship
  2. Nominate Acumen Fund to implement the winning idea
  3. Forward this email to at least 5 friends encouraging them to do the same
  4. Update your status on Facebook and help us Tweet – “I voted for Social Ent’ship in Google’s 10^100 comp because I believe it can change the world. You can too http://ow.ly/sEK8

At Acumen Fund, we’ve seen social enterprises transform the lives of individuals, their families and the communities they live in. By taking part in this effort, you can help share how powerful an idea social entrepreneurship truly is.

All votes must be in by Thursday, Oct 8, 2009, so vote today!  And thank you for your support.