social impact

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Editor’s note: New contributor Brad Presner is Acumen Fund’s Metrics Manager. In this role, he manages the development of the Pulse social metrics platform and helps define Acumen Fund’s performance assessment strategy. He joined Acumen Fund in July, 2008, having worked closely with the Pulse team while an employee of Google.org. Brad holds a BS degree in Mechanical Engineering from Stanford University.

By Brad Presner

Last October, Brian Trelstad and I were fortunate enough to be invited to the Bill & Melinda Gates Foundation offices in Seattle. As a part of their own processes for engaging in thoughtful and actionable measurement, the Impact Planning and Improvement (IPI) Group brought together a set of leading thinkers to help inform their own thinking and potentially change their approach to measuring social impact at the Foundation.

Acumen Fund’s contribution to this meeting was a discussion of our BACO Methodology., an exercise whereby our Portfolio team compares the estimated social output of a potential investment we are considering with that of the best available charitable option that addresses the same issue. For us, this process helps us ascertain where philanthropic capital will be most effective – whether invested in the social entrepreneurs we seek to provide with patient capital or with an alternative charitable vehicle.

I think it’s safe to say that Brian and I got as much out of this meeting as we contributed. We were humbled to be in the room with peers such as Jed Emerson ofSROI fame and his former colleagues at REDF; Paul Brest of the Hewlett Foundation; Michael Weinstein from Robin Hood; Kat Rosqueta of the Center for High Impact Philanthropy, Sara Olsenof SVT Group, and others from banks, think tanks and consulting firms. The collection of thoughtful, engaged leaders was truly inspiring.

A little more than halfway through the meeting, Paul Brest made a point that all eight of the methodologies being discussed that day could be boiled down to a similar fundamental goal—calculating the expected return as a function of how you value the benefit of your program, weighted by probability of success, as a ratio of the cost of your program:

Expected Return = (Benefit X Probability of Success) / Cost

This keen observation underscores both the inherently simple goal—how much good came out of what we put in—and an abundantly complex set of questions that all eight of us in the room had endeavored to answer for ourselves – namely, how do you accurately estimate the benefit of your work?

I don’t think we came away with any definitive answers. In fact, the only thing we seemingly could agree on was that there was no single “right” answer (and that it may not even be desirable for there to be). But what this convening really highlighted is that this conversation is happening more and more. At conferences, in team meetings at Foundations, in phone calls among peers – we are seeing a convergence in the field around what we at Acumen like to think of as “cost effective cost effectiveness”. While our methods may never be the same and the metrics we track may differ, the conversations about how and why we seek to assess impact are happening with more frequency and greater depth. And while it will likely take us many more years to get there, we are light years ahead of a time not long ago when the conversations weren’t even happening.

We encourage you to take a look at the recently posted “Measuring and/or Estimating Social Value Creation Report” put together by Melinda Tuan and sponsored by the Gates Foundation. We are grateful to have been included in their process and hope that in some small way, we were able to contribute to our shared goal of advancing the field towards more cost effective cost effectiveness.

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It’s 9 a.m., day two of Net Impact.  I grab my compostable coffee cup and head into the session on social intrapreneurship.  The panel focuses on corporate changemakers working inside businesses to deliver innovative market solutions for the world’s toughest social and environmental challenges.  Among the panelists is Acumen Fund Fellow alumna Jocelyn Wyatt who currently serves as the Head of Social Impact and Business Factors at IDEO, a global design consultancy.

Jocelyn came to know about IDEO during her Acumen Fellowship while visiting VisionSpring in India.  IDEO was interested in bringing in someone to build out the firm’s social impact work, so she wrote her own job description – knowing nothing about design and having never visited the firm itself – was made an offer, and then started the job.

One of her biggest surprises was that she had to figure out her job once she got there.  She was also surprised to discover a thriving group of social entrepreneurs who were already on board at IDEO.  Jocelyn realizes that the biggest asset in being able to make changes in a company is having a team of like-minded people who share the values of bringing services to the poor.  She started an e-mail list called “social impact at IDEO.” After that, she launched a social impact wiki page where people post resources and social impact projects.  The group then started meeting over Monday lunch hours for strategy meetings and social labs with entrepreneurs in the field.  “Everything is really transparent and open,” said Jocelyn.

During a two-week trip in June to various IDEO offices, Jocelyn put out a call out for people to start social impact initiatives at the local level.  Some have started this, some haven’t.  But, according to Jocelyn, IDEO’s social impact work has been able to withstand the current financial crisis because it is fully integrated into its normal business operations and because social impact services are priced at market rate.

Unlike Jocelyn, Henry Gonzalez of Morgan Stanley only gets to spend 25 percent of his time on social impact work, but his work as a patient advocate enabled him to found and integrate a Microfinance Institutions Group into the firm’s work.

“Your interests could evolve in the firm – whether you are the cheerleader, taking on your issue as an extracurricular project outside of the 9 to 5 p.m., or whether the firm eventually fully integrates a base of the pyramid strategy into everyday efforts,” said Henry.  “The more you can embed your initiative into the current business practice, the more the social impact work is unstoppable.”

The two intrapreneurs agreed on the importance of name affiliation in their ability to create a social impact movement.  If you’re a new social entrepreneur, but don’t have the name backing of Morgan Stanley, SustainAbility or IDEO, you’re not going to get asked to speak at conferences like Net Impact, they said.

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